Disclaimers & Policies

Returns Policy:

Our mission is to enhance your lifestyle with high-quality products and exceptional customer service. If you’re not satisfied with your purchase, we’re here to make it right through our 7-Day No Questions Asked Returns and our Find Your Perfect Match Promise.

7 Day No Questions Asked Returns:

We have a 7-day No Questions Asked returns policy, which means you have 7 days after receiving your item to request a return for any reason.

To be eligible for a return, your item must be in the same condition that you received it, unopened and sealed. You’ll also need your order number as proof of purchase.

To start a return, you can text or call us at (615) 420-7179 or email [email protected].

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Refunds 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, we’ll process your refund within 1 business day of receiving your item.

You’ll be automatically refunded on your original payment method. Please remember that after we approve the refund, it can take some time for your bank or credit card company to process and post the refund.

Find Your Perfect Match Promise

Tried something and didn’t love it? No worries—we’ll happily exchange your item for something you’ll enjoy more. Our Find Your Perfect Match Promise is available within 7 days of receiving your item. 

You can only have tried one serving size of the product to be eligible for an exchange. We’ll work with you to find the perfect product that suits your needs and puts a smile back on your face.

Here’s how to reach us:

Fast Free Shipping

All orders ship free via USPS Priority Mail.

All orders are shipped within 1 business day via USPS Priority Mail. 

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use the tracking number to monitor the progress of your shipment.

Please note, we are not liable for shipping delays once the package is in the hands of USPS.

We strive to ensure the timely delivery of your order and will make every effort to process and ship your items promptly. However, we are not responsible for delays caused by factors beyond our control, such as weather conditions.

Undeliverable Packages

In the event that a package is deemed undeliverable due to an incorrect or incomplete address provided by the customer, refusal of delivery, or failure to claim the package from the carrier’s designated location, it may be returned to us.

If a package is returned to us as undeliverable, we will contact you to arrange for re-delivery. Additional shipping fees may apply.

If you do not wish to proceed with re-delivery, a refund may be issued for the product(s) within the returned package, excluding a $10 shipping cost.

Shipment Damage or Loss

We take great care in packaging and shipping our products to ensure they arrive in excellent condition. In the rare event your order is damaged or lost during transit, please contact our customer support team immediately.

For damaged items, provide detailed photographs of the packaging and the damaged product(s) to assist with the claims process. If the product is damaged, we will replace it. If your original product is sold out, we will send a comparable product of equal or better quality.

Food & Drug Administration (FDA) Disclosure:

The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease.

All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act requires this notice.

Age Restriction:
Any products containing any amount of THC are not for use by or sale to persons under the age of 21.

Medical Notice:
All products should be used only as directed on the label. They should not be used if you are pregnant or nursing. Consult with a physician before use if you have a serious medical condition or use prescription medications. A doctor’s advice should be sought before using any hemp products.

Drug Test Notification:
We make no guarantee that any person will be able to pass a drug test after using our products.

Although all products are Hemp derived, some products may contain low amounts of THC within the legal limits, but, nonetheless, THC is THC and will likely show up on a drug test.  Furthermore, all hemp products contain trace amounts of THC and have the potential to show up on a drug test.

Shipping Hemp Derived THC Out-Of-State:
All Hemp Derived THC products will only be sold in and shipped to states where the sale of Hemp Derived THC is legally allowed.

Legality of Products:
Consider It Flowers is a licensed business in the state of Tennessee.  We are fully compliant with the 2018 US Hemp Farm Bill and all applicable Tennessee Laws and Federal Regulation.

Under Section 10013 of the 2018 Farm Bill, “hemp” is defined as “the plant Cannabis sativa L. and any part of that plant, including the seeds thereof and all derivatives, extracts, cannabinoids, isomers, acids, salts, and salts of isomers, whether growing or not, with a delta-9 tetrahydrocannabinol concentration of not more than 0.3 percent on a dry weight basis.”

All products are classified as industrial hemp, are derived from hemp, and contain less than 0.3% Delta-9 THC on a dry weight basis.

All Delta-9 THC products are derived from Hemp are legal in all 50 states under the 2018 Farm Bill because: 1) they are derived from legal hemp; and 2) the products contain a “Delta-9 tetrahydrocannabinol concentration of not more than 0.3 percent on a dry weight basis.”

We provide lab results for all products to indicate adherence to the federally mandated guidelines of industrial hemp. Please make an informed decision and as with any product, do your research before purchasing.  We make no guarantee that any person will be able to pass a drug test after using our products.  You must be 21 years or older to purchase.

Consumer Responsibility:

We are not responsible for any legal actions that may be taken against you for the consumption or possession of our products; as the user of our products, the responsibility falls upon you to maintain an understanding of the legality of your actions within your relative jurisdiction.  All purchases are made under the premise of Caveat Emptor “let the buyer beware” of all consequences that may arise from the use or possession of our products.

ALL POLICIES

TERMS & CONDITIONS

Welcome to Consider It Flowers! These Terms and Conditions outline the rules and regulations for the use of our e-commerce store and website. By accessing or using our services, you agree to comply with these Terms and Conditions. If you disagree with any part of these terms, please refrain from using our website.

1. Intellectual Property
1.1. All content and materials available on Consider It Flowers, including but not limited to text, graphics, logos, images, videos, and software, are the intellectual property of Consider It Flowers and are protected by applicable copyright and trademark laws.
1.2. You may not use, reproduce, modify, or distribute any of our intellectual property without our prior written consent.

2. Use of Website
2.1. You must be at least 21 years old to use our website.
2.2. You agree to provide accurate and complete information when creating an account or placing an order on our website.
2.3. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device.
2.4. You agree not to use our website for any illegal or unauthorized purpose and not to violate any laws in your jurisdiction.

3. Products and Orders
3.1. We strive to provide accurate descriptions, images, and pricing information for all products available on our website. However, we do not guarantee the accuracy, completeness, or reliability of any content.
3.2. Placing an order does not guarantee its acceptance. We reserve the right to refuse or cancel any order for any reason at any time.
3.3. We reserve the right to limit the quantities of any products or services we offer.
3.4. Prices are subject to change without notice, and any such changes will not affect orders already accepted by us.

4. Payments and Billing
4.1. We use secure payment gateways to process payments. By providing your payment information, you represent and warrant that you have the legal right to use the payment method.
4.2. You agree to pay all charges and fees associated with your order, including applicable taxes and shipping fees.
4.3. We are not responsible for any unauthorized charges or fraudulent activity on your payment account.

7. Limitation of Liability
7.1. Consider It Flowers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to the use or inability to use our website or products.
7.2. In no event shall our total liability to you exceed the amount paid by you for the specific product or service giving rise to the liability.

8. Governing Law
8.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of Tennessee, without regard to its conflict of law provisions.
8.2. Any dispute arising out of or related to these Terms and Conditions shall be submitted to the exclusive jurisdiction of the courts located in Davidson County, Tennessee.

9. Modifications
9.1. Consider It Flowers reserves the right to modify or replace these Terms and Conditions at any time without prior notice.
9.2. It is your responsibility to review these Terms and Conditions periodically for changes. By continuing to use our website after any modifications, you accept and agree to the updated Terms and Conditions.

PRIVACY POLICY

At Consider It Flowers, we respect and protect the privacy of our users. This Privacy Policy outlines how we collect, use, and disclose personal information when you use our website. By accessing or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect
1.1. Personal information: We may collect personal information, such as your name, email, phone number, shipping address, and payment details when you create an account or place an order.
1.2. Non-personal information: We may collect non-personal information, such as your IP address, browser type, and operating system, to enhance and improve our website’s functionality.

2. Use of Information
2.1. We may use personal information to process and fulfill your orders, communicate with you, provide customer support, and improve our products and services.
2.2. We may use non-personal information for statistical purposes, website administration, and to personalize your experience on our website.

3. Disclosure of Information
3.1. We may disclose personal information to third-party service providers who assist us in operating our business and providing services to you.
3.2. We may disclose personal information if required by law or if we believe that such disclosure is necessary to protect our rights or comply with a judicial proceeding, court order, or legal process.
3.3. We do not sell, rent, or trade personal information to third parties for marketing purposes.

4. Data Security
4.1. We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet or electronic storage method is 100% secure.
4.2. We cannot guarantee the absolute security of your personal information, and you provide it at your own risk.

5. Third-Party Links
5.1. Our website may contain links to third-party websites or services that are not operated by Consider It Flowers. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

6. Cookies
6.1. We may use cookies or similar technologies to enhance your experience on our website, analyze trends, and track user activities.
6.2. You can choose to disable cookies through your browser settings, but this may limit your access to certain features of our website.

7. Children’s Privacy
7.1. Our website is not intended for children under the age of 21. We do not knowingly collect personal information from children under 21. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

8. Changes to the Privacy Policy
8.1. Consider It Flowers reserves the right to modify or update this Privacy Policy at any time. We will notify you of any significant changes by posting the revised Privacy Policy on our website.
8.2. It is your responsibility to review this Privacy Policy periodically for any updates.

If you have any questions or concerns about our Terms and Conditions or Privacy Policy, please contact us at [email protected] or through our website’s contact form.

ON-DEMAND DELIVERY POLICY

Thank you for choosing Consider It Flowers for your on-demand delivery needs. This On-Demand Delivery Policy outlines the guidelines and procedures for our delivery services. Please read this policy carefully before placing an order. By placing an order, you agree to comply with the terms and conditions outlined below.

1. Delivery Area
1.1 We deliver to houses, apartments, hotels, offices, and all addresses with a drop-off location that is within a 20-mile radius of downtown Nashville.

2. Hours of Operation
2.1 We offer delivery services 7 days a week, starting from 10:00 AM. Daily order cutoff times may vary.

3. On-Demand Delivery
3.1 We strive to provide fast and efficient service. Orders placed before the daily cutoff time are eligible for on-demand delivery. Orders placed after the cutoff time will be delivered on the next delivery day.

4. Delivery Timeframe
4.1 Our average delivery time is 90 minutes. Please note that addresses located in Nashville’s urban core typically receive the fastest delivery. Delivery times may vary depending on factors such as traffic conditions and order volume.

5. Delivery Process
5.1. Place your order online through our website.
5.2. Once your purchase is received, we will send you a text message with a link to digitally verify that you are 21 years of age or older. Age verification is required for all deliveries.
5.3. Once your age is verified, your order will be added to our delivery queue.
5.4. For contactless delivery, the driver will leave the package at the designated drop-off location, such as the front door or reception desk, as instructed by you. We will send you a text message notification when your order has been delivered
5.5. If an in-person handoff is required, our delivery driver will be in contact with you.

6. Delivery Instructions
6.1 Please provide any specific delivery instructions or special considerations when placing your order. This may include information such as:
– Specific location to leave the package (e.g., mailbox, front porch, back door)
– Gate code or building entry code
– Request to meet the driver outside the building
– Name of the location if the delivery is to an office, shop, bar, etc.

7. Delivery Fees
7.1. We offer free delivery on orders over $100.
7.2. For orders under $100, there is a delivery fee based on a sliding scale determined by the         distance between your delivery location and our dispatch location. The delivery fee ranges from $5 to $15.

8. Delivery Confirmation
8.1 Once your order has been successfully delivered, we will send you a notification to confirm the completion of the delivery. If you have any concerns or issues regarding your delivery, please contact our customer support team promptly.

9. Delivery Exceptions
9.1 We reserve the right to refuse or reschedule deliveries in exceptional circumstances beyond our control, such as severe weather conditions or unforeseen logistical challenges. In such cases, we will make every effort to notify you and arrange an alternative delivery arrangement.

10. Customer Responsibilities
10.1 It is your responsibility to provide accurate delivery information, including the recipient’s name, contact number, and delivery address. Failure to provide accurate information may result in delivery delays or unsuccessful deliveries.

If you have any questions or concerns regarding our On-Demand Delivery Policy, please contact our customer support team at [email protected]. We appreciate your trust in Consider It Flowers and look forward to providing you with exceptional on-demand delivery services.